At Sri Torana Naturals, we take great care in delivering high-quality products. However, if you are unsatisfied with your order, please review our refund and return policy below.

1. Eligibility for Returns & Refunds
   
   • Refunds are only applicable in cases where the product is damaged, defective, or incorrect upon delivery.
   • Products must be reported within 48 hours of delivery for a refund request.
     
     
2. How to Request a Refund
   To request a refund, email us at sritorananaturals@degavathfoods.com with:
   
   • Order details
   • Clear images of the damaged/incorrect product
     
     
3. Refund Process
   
   • Once we verify the issue, we will initiate a refund or replacement.
   • Refunds will be processed within 5-7 business days to the original payment method.
     
     
4. Non-Returnable Items
   Due to the perishable nature of our products, we do not accept returns unless the product is damaged or incorrect.